Medical Receptionist

As a Medical Receptionist you keep the office running smoothly. Your responsibilities will include general office duties, such as answering phones, filing, pulling charts, filling out insurance forms, getting hospital lab and x-ray reports together, and processing the incoming and outgoing mail. When you’re a Medical Receptionist you’ll also open up the office in the mornings, making coffee and straightening up the reception area to get it ready for patients.

Developing the skill of knowing what is needed before it is needed, and making everyone else’s job easier will take you far in the Medical Receptionist field, as the smoother you run the office the better. You will also need good computer skills and great people skills, since you will be dealing with Doctors, Nurses, patients, and Pharmaceutical Representatives or other vendors.

You will be dealing with patients quite a bit – making appointments, scheduling hospital stays and procedures, answering questions about refills or office policies, and providing general customer service. The best part may be the satisfaction you get from knowing you played a part in helping sick people feel better. (That and the good medical care you receive from working in a Doctor’s office).

Medical offices usually stay pretty busy, so your days will probably go by quickly. Plus being a Medical Receptionist familiarizes you with the terminology and operations of a medical office, making it a great stepping stone into many other medical careers.