Health Spa Manager

For most people, work causes stress. For the Health Spa Manager, however, work combats stress. After all, health spas are dominated not by suits, cubicles, and meetings, but rather by robes, wraps, and massages.

That’s not to say that your job as a Health Spa Manager is all play. Because your work is all about wellness, however, a day at the office is decidedly more soothing than stressful. It has to be, because it’s your job as a Health Spa Manager to create a healthy, happy, and harmonious environment for your guests, who visit health spas to partake in services and spa treatments that promote healthy living.

Those services might include exercise classes that promote fitness; steam rooms and saunas that promote relaxation; or massages, baths, facials, and body wraps that promote detoxification. Always, however, it’s your mission to make sure they facilitate guests’ physical and mental well-being.

With that in mind, you function as the CEO or Supervisor of the spa at a health club, hotel, or resort, where it’s typically your job to oversee people and customer service. On the people side, you hire, train, schedule, and manage health spa employees, including Cosmetologists, Aestheticians, and Massage Therapists. On the customer service side, meanwhile, you handle public relations and address customers’ comments, questions, and complaints.

Other duties might include creating promotions and marketing materials that advertise the spa, managing the spa’s finances, and ensuring the safety and quality of the spa’s services and facilities. At the end of the day, therefore, your job isn’t just ensuring the health of your customers; it’s ensuring the health of your business, too.