Hotel Manager
Keep workers on task and guests satisfied at a hotel.
Front Office Manager
Coordinate front-office activities of hotels or motels. Also known as Director of Front Office, Front Office Agent, Housing Officer
Coordinates front-office activities of hotel or motel and resolves problems arising from guests’ complaints, reservation and room assignment activities, and unusual requests and inquiries: Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures. Confers and cooperates with other department heads to ensure coordination of hotel activities. Answers inquiries pertaining to hotel policies and services. Greets important guests. Arranges for private telephone line and other special services. May patrol public rooms, investigate disturbances, and warn troublemakers. May interview and hire applicants. May receive and process advance registration payments. May send out letters of confirmation or return checks when registration cannot be accepted.
Personality Traits
Team Player: You're able to listen, communicate, and work with tons of different people.
Reliable: You can always be counted on to do a good job.
Detail Oriented: You pay close attention to all the little details.
Salary and Education
How much does a
Front Office Manager make?
Nationally: $29,000 – $88,000
Main education level: Associates
source: US Dept of Labor
Become a Hotel Manager
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