Email Administrator

It may seem miraculous that a letter sent from California appears days later in a mailbox in New York, but the truth is: Mail isn’t magic. Its delivery isn’t owed to a Magician, therefore. Instead, it’s owed to a vast network of hardworking people, including thousands of Postal Clerks, Postal Inspectors, and Postal Carriers across the United States.

Although it’s paperless, email requires its fair share of infrastructure, too, including hardware, software, and scores of security protocols — all of which is managed by an Email Administrator.

As an Email Administrator, you’re the Postmaster General of your employer’s or client’s email system. Whether that employer or client is a large corporation, a small business, a university, a government office, or a nonprofit organization, it’s your job as the Email Administrator to set up, manage, and perfect its email network so its employees can send and receive electronic mail quickly, efficiently, and securely.

To that end, your daily duties encompass user support, account maintenance, software upgrades and patches, performance tuning, and troubleshooting. If a new employee needs a company email account, for instance, you set it up. If the email server is acting up, you re-boot it.

If your company gets inundated with spam, you install a spam blocker. If a hacker tries to break into the company’s email, you put in place the firewall that blocks them. And if the CEO wants to be able to check email from his new Blackberry, you configure his device.

Because “email” is synonymous with “efficiency,” you’re more than a high-tech Mail Clerk. You’re a mission-critical Information Technology Consultant who protects data and activates workforce productivity.