Directory Assistance Operator: Inside Jobs

Provides telephone information from cord or cordless central office switchboard: Plugs in headphones when signal light flashes on cord switchboard, or pushes switch keys on cordless switchboard to make connections. Refers to alphabetical or geographical reels or directories to answer questions and suggests alternate locations and spelling under which number could be listed. May type location and spelling of name on computer terminal keyboard, and scan directory or microfilm viewer to locate number. May keep record of calls received. May keep reels and directories up to date.

Trustworthy: You are known for your personal integrity and honesty.

Detail Oriented: You pay close attention to all the little details.

Calm Under Pressure: You keep your cool when dealing with highly stressful situations.

How much does a Directory Assistance Operator make?

Nationally: $19,000 – $51,000

Main education level: High School

source: US Dept of Labor

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Personality Traits

Salary and Education