Correspondence Review Clerk
Read and route incoming correspondences to individuals or departments. Also known as Medicare Correspondence Representative
Reads and routes incoming correspondence to individual or department concerned: Reviews correspondence, determines appropriate routing, and requisitions records needed to process correspondence. Types acknowledgement letter to person sending correspondence. Reviews requested records for completeness and accuracy and attaches records to correspondence for reply by other workers. May maintain files and control records to show status of action in processing correspondence. May compile data from records to prepare periodic reports. May investigate discrepancies in reports and records and confer with personnel in affected departments to ensure accuracy and compliance with procedures.
Personality Traits
Reliable: You can always be counted on to do a good job.
Levelheaded: You hold your emotions in check, even in tough situations.
Detail Oriented: You pay close attention to all the little details.
Salary and Education
Nationally: $23,000 – $47,000
Main education level: Certificate
source: US Dept of Labor
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