Casino Pit Boss

Casino Pit Boss. That’s just a cool title, don’t you think? It sounds as if you’re the person who holds a lot of responsibility…the person in charge. And in fact, you are. Specifically, the Casino Pit Boss is in charge of the employees, customers, games, and money flow in the “pit”—the area in the casino where the gaming tables are located.

The casino atmosphere is set up for adult fun. Lights flashing, bells ringing, waiters delivering drinks. While the customers are enjoying the fun, you’re in on the hustle and bustle too. But instead of playing craps, roulette, or twenty-one, you are performing your duties as Casino Pit Boss — supervising the Dealers to make sure the games are fair and played according to Gaming Commission guidelines.

Away from the tables, you monitor the Cashiers and observe the conversion of chips into cash. You answer questions, handle computer issues, and ensure that the Cashiers get a break. In addition to Dealers and Cashiers, you work with the waiting staff, Maintenance Workers, and Security Guards.

It’s also your job to ensure that the customers follow the rules. While you want them to have a good time, you also need to make sure they’re not underage. You watch for problematic behavior such as cheating, excessive intoxication, or fighting. On a more positive note, you also have the power to “comp” them with extras, such as hotel rooms, gambling money, or meals.

Somewhere in the midst of all this activity, you also hire, evaluate, and fire employees, process vacation and scheduling requests, monitor the payroll process, and supervise training for new employees or new games. It’s a lot of responsibility. But then again, that’s what being the “Boss” is all about.