Veterans Contact Representative

Advise and aid veterans or dependents in presenting claims for benefits.
picture of Veterans Contact Representative

Quick Stats


Salary Range
$32,000 – $86,000

Data from U.S. Department of Labor


What do Veterans Contact Representatives do?

Advises and aids veterans or dependents in presenting disability, insurance, or pension claims for benefits under federal, state, or local laws: Reviews legislation, regulations, and precedents and studies veteran’s medical report and service history to evaluate and determine validity of claim. Obtains claimant’s power of attorney. Prepares claim forms and briefs and assembles pertinent evidence. Requests hearing before government board and presents brief. Reviews board decision for grounds for appeal. Advises veteran on insurance, vocational, and other matters, working in cooperation with Veterans Administration and other agencies. Prepares bulletins and correspondence to acquaint field representatives with current activities and legislation. Participates in or initiates civic functions, such as panel discussions and mass communication programs, to inform public of services rendered and rights and benefits of veterans and dependents. May offer technical advice at congressional or other governmental hearings.


Should I be a Veterans Contact Representative?

You should have a master's degree or higher and share these traits:
  • Trustworthy: You are known for your personal integrity and honesty.
  • Reliable: You can always be counted on to do a good job.
  • Team Player: You're able to listen, communicate, and work with tons of different people.

  • Also known as: Rehabilitation Officer, Veterans' Claims Representative

    How to Become a
    Veterans Contact Representative

    Most Veterans Contact Representatives have a Master's degree. Start by getting your Bachelor's degree. Chart?chd=s:aaab9a&chl=|||bachelor%27s+%282%25%29|master%27s+%2897%25%29|&cht=p3&chs=466x180&chxr=0,0,97
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