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When you’re a Toll Collector, you sit in your tollbooth, ask for the correct amount from the motorists who pull up, receive the payment, and give change. But receiving toll payments and waving motorists through isn’t all there is the job of a Toll Collector. It’s important that you have great math skills and the personality to work with the public, too.
Unfortunately, as a Toll Collector, you sometimes have to be a sounding board for angry Drivers who are upset by the toll (but it’s not your fault, you’re just doing your job). You also accept fare tickets or quick passes as a toll, and you might sell them too, including roundtrip booklets.
You could work at a bridge, highway, tunnel, or even a ferryboat entrance, but the tasks you perform don’t differ much between the various locations. Your job title might change depending on the setting, though, like Toll Bridge Attendant versus Ferryboat Fare Collector. Aside from receiving payments, you’re also responsible for keeping your toll lane free of debris and stalled vehicles. You could also work outside the booth, manning a turnstile and collecting tickets.
At the end of your shift, you count up your till, compare it to what you started with, and record the difference. You also confirm the amount of tickets received and sold. After cleaning up your booth and turning in your till to your Supervisor, it’s time to turn over your job to the next shift.