Teller Manager

Oversee the Tellers and Teller Supervisors at a bank.
picture of Teller Manager

Quick Stats


Outlook
Good

Salary Range
$76,000 – $142,000

Data from U.S. Department of Labor


What do Teller Managers do?

Although ATM machines, computers, and even smartphones now handle much of the banking necessities, there are those transactions that should be handled by a real Bank Teller inside a real bank. Then, there are those people who just enjoy making their deposits in person. Whatever the reason, Bank Tellers are in demand, and Teller Managers make sure they do their job well.

As a Teller Manager, you oversee the line of Tellers working on a given day. You’re basically a Senior Teller because of your experience and drive to earn the Manager title. You might also go by the title of Teller Supervisor, but in larger banks or credit unions, there’s enough room for both positions. In that case, you outrank the Teller Supervisor.

Your day-to-day Teller Manager duties involve customer service and managerial obligations. The Tellers come to you to request vacation time, admit they’ve lost their keys, or ask regulatory questions. With your experience, you’re familiar with bank and branch regulations. In addition, you use your problem-solving and decision-making skills to offer the best course of action.

When you’re not putting out fires, you run the window as a Teller, too, explaining bank products to customers, making deposits, cashing checks, and opening safety deposit boxes.

While your Manager duties keep you busy as you hire, train, discipline, and evaluate employees, meet company sales goals, and follow governmental regulations, your main focus is providing outstanding customer service to the person on the other side of the window.


Should I be a Teller Manager?

You should have a bachelor's degree or higher and share these traits:
  • Reliable: You can always be counted on to do a good job.
  • Logical Thinker: You take a step-by-step approach to analyze information and solve problems.
  • Detail Oriented: You pay close attention to all the little details.

  • Also known as: ATM Manager, Automatic Teller Machine Manager, Banking Center Manager, Budget Manager, Cash Manager See More

    How to become a Teller Manager

    We recommend at least a Bachelor's degree. Check out these schools offering Teller Manager-related education!
    Schools close to
         
     




    Careers Similar to Teller Manager