Teller Coordinator

Train, evaluate, and schedule bank tellers.
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Quick Stats


Outlook
Good

Salary Range
$19,000 – $33,000

Data from U.S. Department of Labor


What do Teller Coordinators do?

Although vast numbers of banking transactions take place online or through ATMs, millions of deposits, withdrawals, currency exchanges, and loan payments are still processed inside the walls of traditional banks. Each of those transactions requires the aid of a Bank Teller. The Teller Coordinator is the person who makes sure the Bank Tellers do their jobs well.

As a Teller Coordinator, you’re half Bank Teller and half Supervisor. It’s a privilege you earn through experience and time on the job.

In addition to your regular Teller duties, you’re in charge of training, evaluating, and scheduling the lineup of Tellers each day. That means you accept vacation requests and arrange backup when a Teller calls in sick. A position as a Teller Coordinator gives you firsthand knowledge of each Teller’s abilities, so you also provide your opinion to the Teller Manager during performance evaluation time.

When you’re not answering questions, deciding who’s going to cover the lunch hour for the drive-up-teller, or reiterating the need for proper banking practices, you run your own window. That entails cashing checks, verifying identities, and making deposits. You also accept loan payments and escort customers to their safety deposit boxes. Of course, the bank makes money through the services it offers, so you’re always learning about different types of accounts, investments, and extras that the customer might benefit from.


Should I be a Teller Coordinator?

You should have a high school degree or higher and share these traits:
  • Helpful: You always keep an eye out for what other people need.
  • Detail Oriented: You pay close attention to all the little details.
  • Levelheaded: You hold your emotions in check, even in tough situations.

  • How to become a Teller Coordinator

    Most Teller Coordinators have no higher education and get on-the-job training. Think about earning a Certificate to increase your competitiveness in the field. Chart?chd=s:9maaaa&chl=no+college+%2883%25%29|certificate+%2817%25%29||||&cht=p3&chs=466x180&chxr=0,83,83
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