Telephone Answering Service Operator

Operate cord or cordless switchboards to provide answering service.
picture of Telephone Answering Service Operator

Quick Stats


Salary Range
$18,000 – $37,000

Data from U.S. Department of Labor


What do Telephone Answering Service Operators do?

Operates cord or cordless switchboard to provide answering service for clients. Greets caller and announces name or phone number of client. Records and delivers messages, furnishes information, accepts orders, and relays calls. Places telephone calls at request of client and to locate client in emergencies. Date stamps and files messages.


Should I be a Telephone Answering Service Operator?

You should have a certificate degree or higher and share these traits:
  • Reliable: You can always be counted on to do a good job.
  • Detail Oriented: You pay close attention to all the little details.
  • Team Player: You're able to listen, communicate, and work with tons of different people.

  • Also known as: Telephone-Interceptor Operator

    How to Become a
    Telephone Answering Service Operator

    Telephone Answering Service Operators often have a Certificate or higher. Chart?chd=s:9uegaa&chl=no+college+%2866%25%29|certificate+%2822%25%29|associate%27s+%285%25%29|bachelor%27s+%287%25%29||&cht=p3&chs=466x180&chxr=0,66,66
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