Operate communication equipment to receive incoming calls for assistance.
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Quick Stats

Salary Range
$22,000 – $54,000

Data from U.S. Department of Labor

What do Telecommunicators do?

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency: Operates telephone console to receive incoming calls for assistance. Questions caller to determine nature of problem and type and number of personnel and equipment needed, following established guidelines. Scans status charts and computer screen to determine units available. Monitors alarm system signals that indicate location of fire or other emergency. Operates two-way radio to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remove units. Types commands on computer keyboard to update files and maintain logs. Tests communications and alarm equipment and backup systems to ensure serviceability. May provide prearrival instructions to caller, utilizing knowledge of emergency medical techniques. May activate alarm system to notify fire stations.

Should I be a Telecommunicator?

You should have a high school degree or higher and share these traits:
  • Levelheaded: You hold your emotions in check, even in tough situations.
  • Calm Under Pressure: You keep your cool when dealing with highly stressful situations.
  • Helpful: You always keep an eye out for what other people need.

  • Also known as: Communications Officer, Communications Supervisor, Electronic Telecommunication Dispatcher See More

    How to become a Telecommunicator

    Most Telecommunicators have no higher education and get on-the-job training. Think about earning a Certificate or Associate's degree to increase your competitiveness in the field. Chart?chd=s:9pacaa&chl=no+college+%2876%25%29|certificate+%2819%25%29|associate%27s+%281%25%29|bachelor%27s+%283%25%29||&cht=p3&chs=466x180&chxr=0,76,76
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