Shopping Investigator

Shop to test integrity of sales and service personnel.
picture of Shopping Investigator

Quick Stats


Salary Range
$26,000 – $75,000

Data from U.S. Department of Labor

What do Shopping Investigators do?

Shops in commercial, retail, and service establishments to test integrity of sales and service personnel, and evaluates sales techniques and services rendered customers: Reviews establishment’s policies and standards to ascertain employee-performance requirements. Buys merchandise, orders food, or utilizes services to evaluate sales technique and courtesy of employee. Carries merchandise to check stand or sales counter and observes employee during sales transaction to detect irregularities in listing or calling prices, itemizing merchandise, or handling cash. Delivers purchases to agency conducting shopping investigation service. Writes report of investigations for each establishment visited. Usually works as member of shopping investigation crew.

Should I be a Shopping Investigator?

You should have an associate's degree or higher and share these traits:
  • Reliable: You can always be counted on to do a good job.
  • Trustworthy: You are known for your personal integrity and honesty.
  • Levelheaded: You hold your emotions in check, even in tough situations.

  • Also known as: Service Auditor, Shopping Inspector, Special Investigator

    How to become a Shopping Investigator

    Shopping Investigators often have an Associate's degree. Chart?chd=s:eq9caa&chl=no+college+%2822%25%29|certificate+%2831%25%29|associate%27s+%2845%25%29|bachelor%27s+%282%25%29||&cht=p3&chs=466x180&chxr=0,22,45
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