Service or Work Dispatcher

Dispatch workers for normal maintenance or emergency repairs.
picture of Service or Work Dispatcher

Quick Stats

Salary Range
$21,000 – $59,000

Data from U.S. Department of Labor

What do Service or Work Dispatchers do?

Dispatches workers, such as TROUBLE SHOOTERS II; LINE REPAIRERS; and STREET-LIGHT REPAIRERS for normal maintenance or emergency repairs to electric-power transmission and distribution lines and related equipment: Receives trouble calls from police, fire departments, and company offices. Records time, location, and nature of trouble and relays information to workers assigned to area in which work occurs, using telephone or radio. Receives work reports and makes reassignments. Informs work crews of changes in weather conditions and system status affecting safety, and answers questions requiring knowledge of system layout and electric equipment operation and repair. Relays and records all messages between line crews and LOAD DISPATCHER concerning switching operations. May requisition supplies. May dispatch workers to answer customer service calls [DISPATCHER, SERVICE].

Should I be a Service or Work Dispatcher?

You should have a high school degree or higher and share these traits:
  • Reliable: You can always be counted on to do a good job.
  • Levelheaded: You hold your emotions in check, even in tough situations.
  • Team Player: You're able to listen, communicate, and work with tons of different people.

  • Also known as: Dispatcher, Service or Work, Drop Board Worker

    How to Become a
    Service or Work Dispatcher

    Most Service or Work Dispatchers have no higher education and get on-the-job training. Think about earning a Certificate or Associate's degree to increase your competitiveness in the field. Chart?chd=s:9bagaa&chl=no+college+%2888%25%29|certificate+%282%25%29|associate%27s+%281%25%29|bachelor%27s+%289%25%29||&cht=p3&chs=466x180&chxr=0,88,88
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