Service Clerk

Receive, record, and distribute work orders to service crews.
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Quick Stats

Salary Range
$21,000 – $59,000

Data from U.S. Department of Labor

What do Service Clerks do?

Receives, records, and distributes work orders to service crews upon customers’ requests for service on articles or utilities purchased from wholesale or retail establishment or utility company: Records information, such as name, address, article to be repaired, or service to be rendered. Prepares work order and distributes to service crew. Schedules service call and dispatches service crew. Calls or writes customer to ensure satisfactory performance of service. Keeps record of service calls and work orders. May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio-telephone equipment.

Should I be a Service Clerk?

You should have a high school degree or higher and share these traits:
  • Calm Under Pressure: You keep your cool when dealing with highly stressful situations.
  • Levelheaded: You hold your emotions in check, even in tough situations.
  • Detail Oriented: You pay close attention to all the little details.

  • Also known as: Funeral Service Apprentice, Repair-Service Clerk

    How to become a Service Clerk

    Most Service Clerks have no higher education and get on-the-job training. Think about earning a Certificate or Associate's degree to increase your competitiveness in the field. Chart?chd=s:9bagaa&chl=no+college+%2888%25%29|certificate+%282%25%29|associate%27s+%281%25%29|bachelor%27s+%289%25%29||&cht=p3&chs=466x180&chxr=0,88,88
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