IT Operations Analyst
Maintain IT systems for a company.
Companies often turn to computers when they need to speed up production and work more efficiently. Those computers, meanwhile, need top-notch programs, which often must be tailored to meet the specific needs of each company. An SAP Retail Consultant creates those programs, installs them on the company computers, and trains employees on how to run them.
As an SAP Retail Consultant, you likely work for a large software company that builds many small computer program parts, ready to be combined in different ways. As an SAP Retail Consultant, you might find yourself traveling to a client that has hired your company to take care of its computer system needs. First, you watch your client’s employees as they work, determine what programs they currently use, and ask them what they like and don’t like about those programs.
Using your company’s small pieces of software as well as your own creativity, you then build a specialized computer system for the client. You test your system to make sure it works, install it on the client’s server, and then test it again.
You also hold several classes to teach the employees how to use the system you’ve built. During the first few weeks, you walk around the office, observing the employees as they adjust to the new system, answering questions, and working as a Cheerleader for the system. You remind the employees that change is hard but necessary (and name-calling isn’t appropriate). If you find any errors, you tweak the system.
Then like a superhero, you fly away to another company to start the process all over again. Unlike a superhero though, you won’t be required to wear a cape or tights to do your job (thankfully!).