Referral Coordinator

Organize the services of different specialists for patients.
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Quick Stats


Outlook
Very Good

Salary Range
$21,000 – $40,000

Data from U.S. Department of Labor


What do Referral Coordinators do?

Referral Coordinators connect hospitals and clinics with Physicians and other medical specialists. They book patient appointments with other organizations, which might mean sending one patient on to a heart specialist for scans, and another to a Surgeon for gallbladder removal.

To work as a Referral Coordinator, you must be friendly and detail-oriented. You spend your days in the office, talking with patients, making phone calls, and answering emails. Yet the role of a Referral Coordinator extends beyond these basic secretarial duties.

To ensure that patients receive fast and efficient treatment, you must keep medical charts updated with current medications and the latest test results. You also authorize further treatment plans with the patient’s insurance company. This ensures that when the patient goes to see a specialist, they don’t receive a surprise bill in the mail.

Every situation is different, and many days you act as a problem-solver. A handicapped patient needs transportation, while another patient speaks a foreign language and needs an Interpreter. You schedule the appropriate services to go with them on the day of their appointment.

Without your exceptional multitasking skills, patients would never find the network of Doctors they need to treat a stubborn illness. Whether you’re referring people to other Doctors or accepting referrals for your own office, you coordinate quality healthcare for all your patients.


Should I be a Referral Coordinator?

You should have a certificate degree or higher and share these traits:
  • Reliable: You can always be counted on to do a good job.
  • Detail Oriented: You pay close attention to all the little details.
  • Calm Under Pressure: You keep your cool when dealing with highly stressful situations.

  • How to become a Referral Coordinator

    Most Referral Coordinators have an Associate's degree or a Certificate. Chart?chd=s:93hbaa&chl=no+college+%2841%25%29|certificate+%2837%25%29|associate%27s+%2822%25%29|bachelor%27s+%281%25%29||&cht=p3&chs=466x180&chxr=0,41,41
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