Receive and record requests for road service, and dispatch tow truck.
Data from U.S. Department of Labor
What do Receiver Dispatchers do?
Receives and records requests for emergency road service from automobile club members, and dispatches tow truck or service truck to stranded vehicle: Answers telephone and obtains and records on road service card such information as name of club member, location of disabled vehicle, and nature of vehicle malfunction. Routes card to dispatch station, or relays information to service station or tow truck in motorist’s vicinity, using telephone or two-way radio. May locate site of stranded vehicle, using maps. May maintain file of road service cards.
Should I be a Receiver Dispatcher?
You should have
degree or higher and share these traits:
You can always be counted on to do a good job.
You pay close attention to all the little details.
You hold your emotions in check, even in tough situations.
Also known as:
How to become a Receiver Dispatcher
Most Receiver Dispatchers have no higher education and get on-the-job training. Think about earning a Certificate or Associate's degree to increase your competitiveness in the field.
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