Interview policyholders and pay-out small insurance claims.
Processing Clerks are a vital link in the service chain for any business or organization that handles large volumes of information. Whether it’s customer orders, shipping information, voter registrations, or medical bills, someone needs to enter people’s detailed information into the appropriate data systems quickly and efficiently. Efficiency is ultimately your number one job as a Processing Clerk. You receive an assignment, you know what must be done, and you do it.
Routine and speed are the hallmarks of the Processing Clerk’s daily duties. While most positions feature 40-hour workweeks, the fact of the matter is that the work ends when it has all been completed. Expect some overtime (possibly mandatory) when information volume is high. You need an eye for detail, computer skills, and fast hands, as well as the ability to rapidly perform routine tasks with a low level of errors.
Most Processing Clerks work in an office or processing center with other Clerks, Secretaries, and other clerical professionals. Being able to follow directions, change tasks on the fly when necessary, and get along with different personality types will all make you much more successful at your job. If you’re dealing with confidential information, such as voting or medical records, then you will also need to handle documents carefully, and dispose of them appropriately.