Study information to help advise strategic decision making.
Coordinates activities and trains workers concerned with shipboard business functions and social activities for passengers: Screens applicants applying for positions. Assigns trainees to vessels, considering their duties and responsibilities. Plans training and rotation of trainees between ship and shore positions. Hires entertainment and medical staff and plans replacement programs to ensure that qualified personnel are available in case of sickness or resignation. Adjusts complaints of passengers which cannot be resolved during voyage.