Passenger Representative

Accompany Passenger Car Conductors through train.
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Quick Stats

Salary Range
$16,000 – $34,000

Data from U.S. Department of Labor

What do Passenger Representatives do?

Accompanies CONDUCTOR, PASSENGER CAR through train, verifies tickets and seat reservations, and records information, such as number of passengers scheduled to leave train at each stop. Answers passengers’ questions and suggests activities and accommodations available at passengers’ destination. May assist or relieve CONDUCTOR, PASSENGER CAR by taking tickets in designated coaches or entire train. May inspect kitchen and dining area to ensure sanitation requirements are maintained. May investigate passenger complaints.

Should I be a Passenger Representative?

You should have a high school degree or higher and share these traits:
  • Detail Oriented: You pay close attention to all the little details.
  • Reliable: You can always be counted on to do a good job.
  • Levelheaded: You hold your emotions in check, even in tough situations.

  • How to become a Passenger Representative

    Most Passenger Representatives have no higher education and get on-the-job training. Think about earning a Certificate or Associate's degree to increase your competitiveness in the field. Chart?chd=s:9saaca&chl=no+college+%2874%25%29|certificate+%2822%25%29|associate%27s+%281%25%29||master%27s+%283%25%29|&cht=p3&chs=466x180&chxr=0,74,74
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