Operations Manager

Take charge of the hands-on work of keeping a business up and running.

Quick Stats

Salary Range
$18,000 – $72,000

Data from U.S. Department of Labor

What do Operations Managers do?

By operations, we don’t mean the kind you undergo in the hospital. We refer, instead, to the activities that make a company or business run. The business can be anything from a retail store or restaurant to a production facility or sales organization.

As an Operations Manager, you oversee those activities. More specifically, you supervise staff, monitor the work flow, deal with unhappy customers (and happy customers, for that matter), and keep projects on task.

You are a Manager, which means the employees come to you for, well, everything. You hire, train, evaluate, promote, and fire them as an Operations Manager. You also evaluate vacation requests and create their work schedules.

Whether you work in a restaurant or a clothing store, you’re in charge of the daily operations. In a larger company, you might be in charge of a few departments, while in a smaller store, you run the whole show. You order supplies, schedule deliveries, and monitor staff activities.

You might perform various other tasks, depending on where you work. For example, you evaluate budgets and timelines for renovations and repairs. This calls for hiring and scheduling Contractors, while finding ways to minimize the impact on business.

A new product roll-out is another common project for Operations Managers. In this project, you’re in charge of coordinating the activities of dozens of people. Or you could act as a liaison when the company goes through a management change.

Wherever you hang your management hat, you’ll need to master a few things. These include motivational, problem-solving, communication, and multi-tasking skills.

Should I be an Operations Manager?

You should have a certificate degree or higher and share these traits:
  • Reliable: You can always be counted on to do a good job.
  • Trustworthy: You are known for your personal integrity and honesty.
  • Team Player: You're able to listen, communicate, and work with tons of different people.

  • Also known as: Manager, Production, Manager, Sound Effects, Studio Operation Engineer

    How to become an Operations Manager

    Most Operations Managers have a Certificate. Chart?chd=s:x9enha&chl=no+college+%2822%25%29|certificate+%2857%25%29|associate%27s+%284%25%29|bachelor%27s+%2812%25%29|master%27s+%287%25%29|&cht=p3&chs=466x180&chxr=0,22,57
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