Supervise the dining room employees in providing services to the diners.
Data from U.S. Department of Labor
What do Head Waiter/Waitresses do?
Supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners: Greets guests and escorts them to tables. Schedules dining reservations. Arranges parties for patrons. Adjusts complaints regarding food or service. Hires and trains dining-room employees. Notifies payroll department regarding work schedules and time records. May assist in preparing menus. May plan and execute details for banquets [STEWARD/STEWARDESS, BANQUET; MANAGER, CATERING]. May supervise WAITERS/WAITRESSES, ROOM SERVICE and be designated Captain, Room Service.
Should I be a Head Waiter/Waitress?
You should have
degree or higher and share these traits:
Calm Under Pressure:
You keep your cool when dealing with highly stressful situations.
You hold your emotions in check, even in tough situations.
You are known for your personal integrity and honesty.
Also known as:
Head Silverman, Head Waiter, Headwaiter/Headwaitress, Head Waitress, Waiter/Waitress, Head
How to become a Head Waiter/Waitress
Most Head Waiter/Waitresses have no higher education and get on-the-job training. Think about earning a Certificate or Associate's degree to increase your competitiveness in the field.
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