Hardware Technician

Repair the physical parts of a computer.
picture of Hardware Technician

Quick Stats


Outlook
Good

Salary Range
$28,000 – $77,000

Data from U.S. Department of Labor


What do Hardware Technicians do?

Computer users expect to fire up their machines and, with a few keystrokes, have full access to all that computers have to offer. So when the computer malfunctions, it’s equivalent to a car breaking down halfway to work.

Because of this, customers are often frustrated and emotional by the time they get a hold of the Hardware Technician. So when you’re a Hardware Technician, it’s important that you stay calm as you work to diagnose the problem. You ask questions to make sure the problem is hardware-related, offer potential solutions, and estimate the cost for parts and labor.

Sometimes, you’ll have to get your hands on the computer before you can accurately diagnose the problem. The important thing is that you always communicate with the customer so they know what to expect. You explain how long it will take and how much it will cost.

Each project for a Hardware Technician is a little different. While one machine might have problems with a driver, another might need a new disk drive. The one thing your projects have in common is that they all need hardware (in contrast to software), so you keep up to date on the industry’s changes and new products. That’s no easy task considering how quickly things advance.

In addition to repairs, you also improve or upgrade machines to make them more efficient, to increase their memory, or to boost their speed. You might even spend your time on custom-built computers, designed and put together one component at a time to serve particular needs.


Should I be a Hardware Technician?

You should have an associate's degree or higher and share these traits:
  • Team Player: You're able to listen, communicate, and work with tons of different people.
  • Reliable: You can always be counted on to do a good job.
  • Detail Oriented: You pay close attention to all the little details.

  • Also known as: Computer Hardware Technician, Helpdesk Technician, Help Desk Technician, IT Technician, Networking Technician See More

    How to become a Hardware Technician

    Most Hardware Technicians have an Associate's degree or higher. Chart?chd=s:u9e1ba&chl=no+college+%2812%25%29|certificate+%2837%25%29|associate%27s+%2818%25%29|bachelor%27s+%2832%25%29|master%27s+%281%25%29|&cht=p3&chs=466x180&chxr=0,12,37
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