Front Office Manager

Coordinate front-office activities of hotels or motels.
picture of Front Office Manager

Quick Stats


Salary Range
$29,000 – $88,000

Data from U.S. Department of Labor


What do Front Office Managers do?

Coordinates front-office activities of hotel or motel and resolves problems arising from guests’ complaints, reservation and room assignment activities, and unusual requests and inquiries: Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures. Confers and cooperates with other department heads to ensure coordination of hotel activities. Answers inquiries pertaining to hotel policies and services. Greets important guests. Arranges for private telephone line and other special services. May patrol public rooms, investigate disturbances, and warn troublemakers. May interview and hire applicants. May receive and process advance registration payments. May send out letters of confirmation or return checks when registration cannot be accepted.


Should I be a Front Office Manager?

You should have an associate's degree or higher and share these traits:
  • Team Player: You're able to listen, communicate, and work with tons of different people.
  • Reliable: You can always be counted on to do a good job.
  • Detail Oriented: You pay close attention to all the little details.

  • Also known as: Director of Front Office, Front Office Agent, Housing Officer

    How to become a Front Office Manager

    Most Front Office Managers have an Associate's degree or higher. Chart?chd=s:9ss7ca&chl=no+college+%2829%25%29|certificate+%2821%25%29|associate%27s+%2821%25%29|bachelor%27s+%2828%25%29|master%27s+%281%25%29|&cht=p3&chs=466x180&chxr=0,29,29
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