Customer Records Division Supervisor

Supervise the workers engaged in receiving requests from customers.
picture of Customer Records Division Supervisor

Quick Stats


Salary Range
$29,000 – $77,000

Data from U.S. Department of Labor

What do Customer Records Division Supervisors do?

Supervises and coordinates activities of workers engaged in receiving requests from customers pertaining to connection, transfer, or disconnection of gas and electric-power services, issuing service connection orders, and maintaining records concerning service connection: Interprets company policies and work procedures for employees pertaining to customer contacts, service complaints, preparation and disposition of work orders, and maintenance of service records. Sorts and distributes completed meter orders. Reviews completed meter orders to assure entry of rates, constants, and demand. Reviews incomplete orders to determine procedure for disposition. Prepares annual operating budget, and special and regular reports. May receive money collected by workers for special connections. Performs other duties described under SUPERVISOR Master Title.

Should I be a Customer Records Division Supervisor?

You should have an associate's degree or higher and share these traits:
  • Team Player: You're able to listen, communicate, and work with tons of different people.
  • Ready for a Challenge: You jump into new projects with initiative and drive.
  • Calm Under Pressure: You keep your cool when dealing with highly stressful situations.

  • Also known as: Equipment-Records Supervisor, Records-Section Supervisor, Records Supervisor, Supervisor, Customer Records Division See More

    How to Become a
    Customer Records Division Supervisor

    Most Customer Records Division Supervisors have an Associate's degree or higher. Chart?chd=s:9sa7yg&chl=no+college+%2828%25%29|certificate+%2820%25%29|associate%27s+%2812%25%29|bachelor%27s+%2827%25%29|master%27s+%2811%25%29|doctorate+%283%25%29&cht=p3&chs=466x180&chxr=0,28,28
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