Correspondence Clerk

Compose letters in reply to correspondences.
picture of Correspondence Clerk

Quick Stats


Salary Range
$23,000 – $47,000

Data from U.S. Department of Labor


What do Correspondence Clerks do?

Composes letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information, delinquent accounts, incorrect billing, unsatisfactory service, or to request information: Reads incoming correspondence and gathers data to formulate reply. Operates typewriter to prepare correspondence or to complete form letters, or dictates reply. May route correspondence to other departments for reply. May keep files of correspondence sent, received, or requiring further action. May process orders, prepare order forms, and check progress of orders [ORDER CLERK 249.362-026]. May be designated according to type of correspondence handled as Claim Clerk; Credit-Correspondence Clerk; Fan-Mail Clerk; Sales-Correspondence Clerk.


Should I be a Correspondence Clerk?

You should have a high school degree or higher and share these traits:
  • Trustworthy: You are known for your personal integrity and honesty.
  • Reliable: You can always be counted on to do a good job.
  • Levelheaded: You hold your emotions in check, even in tough situations.

  • Also known as: Chargeback Specialist, Claims Correspondence Clerk, Correspondence Analyst, Correspondence Coordinator See More

    How to become a Correspondence Clerk

    Most Correspondence Clerks have no higher education and get on-the-job training. Think about earning a Certificate or Associate's degree to increase your competitiveness in the field. Chart?chd=s:9aeaaa&chl=no+college+%2890%25%29|certificate+%281%25%29|associate%27s+%287%25%29|bachelor%27s+%281%25%29||&cht=p3&chs=466x180&chxr=0,90,90
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