Communications Consultant

Contact telephone company subscribers to ascertain communication problems.
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Quick Stats


Salary Range
$26,000 – $106,000

Data from U.S. Department of Labor

What do Communications Consultants do?

Contacts residential, commercial, and industrial telephone company subscribers to ascertain communication problems and needs and promote use of telephone services, utilizing knowledge of marketing conditions, contracts, sales methods, and communications services and equipment: Discusses communication services, such as telephone, teletypewriter, or ticker tape, with subscriber representative to inform representative of services available, and obtains information, such as size of physical plant, range of desired communication, and type of equipment or service desired. Consults with other workers regarding communication needs of subscriber to obtain information, such as availability and cost of services or equipment requested. Analyzes information obtained to determine practicability of subscriber request and advises subscriber representative on selection and utilization of services. Prepares sales contracts. Reviews subscriber accounts to determine and evaluate utilization of communication services. May specialize in sales of commercial, industrial, or residential telephone services and be designated Communications Consultant, Commercial Services; Communications Consultant, Industrial Services; Communications Consultant, Residential Services.

Should I be a Communications Consultant?

You should have an associate's degree or higher and share these traits:
  • Team Player: You're able to listen, communicate, and work with tons of different people.
  • Trustworthy: You are known for your personal integrity and honesty.
  • Independent: You enjoy flying solo and doing things your own way.

  • Also known as: Circulation Worker, Communications Consultant, Commercial Services, Communications Consultant, Industrial Services See More

    How to Become a
    Communications Consultant

    We recommend at least an Associate's degree. Check out these schools offering Communications Consultant-related education!
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