Box Office Manager

manage the employees and daily happenings of a box office
picture of Box Office Manager

Quick Stats

Salary Range
$18,000 – $50,000

Data from U.S. Department of Labor

What do Box Office Managers do?

They say you can open doors with just a smile, but let’s be honest: a ticket helps. Box Office Managers oversee box offices, where tickets are bought and picked up for events and venues of all types. Opera houses, movie theaters, concert halls, and even museums hire for this position. But no matter whether you’re overseeing a small a community playhouse or a huge sports arena—when it comes to the business of tickets, Box Office Managers do it all.

Mediation and people skills are necessary when you make your living as a Box Office Manager, because customer service is the name of the game in this job. Your customers are not only people off the street looking to get into a show, but also large corporate ticket companies who provide the merchandise you sell. Though both groups have different needs and desires you’re the one they turn to with questions, problems, or general inquiries.

When not helping a client you’re in charge of employees. You interview, hire, and train new staff. You also handle any employee issues from personality conflicts to and customer complaints. At the beginning and end of the day you make like an Accountant and count money, file the daily report, and make sure all financial paperwork is correct.

Regardless of the type of Box Office you manage, your work puts you at the heart of ensuring the happiness of customers. That makes you an essential part of helping everyone enjoy events, shows, and performances, now and in the future.

Should I be a Box Office Manager?

You should have a certificate degree or higher and share these traits:
  • Levelheaded: You hold your emotions in check, even in tough situations.
  • Helpful: You always keep an eye out for what other people need.
  • Calm Under Pressure: You keep your cool when dealing with highly stressful situations.

  • How to become a Box Office Manager

    We recommend at least a Certificate. Check out these schools offering Box Office Manager-related education!
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